{"id":72448,"date":"2023-08-23T11:19:19","date_gmt":"2023-08-23T16:19:19","guid":{"rendered":"https:\/\/makeisoluciones.com\/staging\/5768\/?page_id=72448"},"modified":"2025-05-16T12:03:34","modified_gmt":"2025-05-16T17:03:34","slug":"atencion-pqrs","status":"publish","type":"page","link":"https:\/\/makeisoluciones.com\/staging\/5768\/atencion-pqrs\/","title":{"rendered":"Atenci\u00f3n PQRS"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column width=&#8221;1\/2&#8243;][vc_empty_space height=&#8221;61px&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h4 style=\"text-align: left;\">En <span style=\"color: #008080;\"><strong>Makei<\/strong> <\/span>queremos escucharte. Aqu\u00ed puedes dejar tus <span style=\"color: #ff0000;\"><strong>peticiones<\/strong><\/span>, <span style=\"color: #ff0000;\"><strong>quejas<\/strong><\/span>, <span style=\"color: #ff0000;\"><strong>reclamos o solicitudes<\/strong><\/span>. Tu opini\u00f3n es fundamental para seguir <strong>mejorando<\/strong>.<\/h4>\n<p>[\/vc_column_text]<style id=\"wpforms-css-vars-73497\">\n\t\t\t\t#wpforms-73497 {\n\t\t\t\t\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-73497\"><form id=\"wpforms-form-73497\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"73497\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/staging\/5768\/wp-json\/wp\/v2\/pages\/72448\" data-token=\"80eef70fa04a6eb9a344cfc325c8a6e2\" data-token-time=\"1776961042\"><noscript class=\"wpforms-error-noscript\">Por favor, activa JavaScript en tu navegador para completar este formulario.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Por favor, activa JavaScript en tu navegador para completar este formulario.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-73497-field_1-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"1\"><fieldset><legend class=\"wpforms-field-label\">Nombre <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-73497-field_1\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][1][first]\" aria-errormessage=\"wpforms-73497-field_1-error\" required><label for=\"wpforms-73497-field_1\" class=\"wpforms-field-sublabel after\">Nombre<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-73497-field_1-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][1][last]\" aria-errormessage=\"wpforms-73497-field_1-last-error\" required><label for=\"wpforms-73497-field_1-last\" class=\"wpforms-field-sublabel after\">Apellidos<\/label><\/div><\/div><\/fieldset><\/div><div id=\"wpforms-73497-field_2-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-73497-field_2\">Correo electr\u00f3nico <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-73497-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" spellcheck=\"false\" aria-errormessage=\"wpforms-73497-field_2-error\" required><\/div><div id=\"wpforms-73497-field_5-container\" class=\"wpforms-field wpforms-field-number\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-73497-field_5\">Numero de tel\u00e9fono <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"number\" id=\"wpforms-73497-field_5\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][5]\" step=\"any\" aria-errormessage=\"wpforms-73497-field_5-error\" required><\/div><div id=\"wpforms-73497-field_4-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-73497-field_4\">Motivo: (petici\u00f3n, queja, reclamo o solicitud) <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-73497-field_4\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][4]\" aria-errormessage=\"wpforms-73497-field_4-error\" required><\/div>\t\t<div id=\"wpforms-73497-field_6-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"6\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-73497-field_6\" >Descripci\u00f3n solicitud) Correo<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-73497-field_6\" class=\"wpforms-field-medium\" name=\"wpforms[fields][6]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-73497-field_3-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-73497-field_3\">Descripci\u00f3n <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-73497-field_3\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][3]\" aria-errormessage=\"wpforms-73497-field_3-error\" required><\/textarea><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-73497-field_6-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-73497-field_6-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-73497-field_6-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"73497\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/makeisoluciones.com\/staging\/5768\/wp-json\/wp\/v2\/pages\/72448\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-73497\" class=\"wpforms-submit\" data-alt-text=\"Enviando...\" data-submit-text=\"Enviar\" aria-live=\"assertive\" value=\"wpforms-submit\">Enviar<\/button><img decoding=\"async\" src=\"https:\/\/makeisoluciones.com\/staging\/5768\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Cargando\"><\/div><input\n                    class=\"apbct_special_field apbct_email_id__wp_wpforms\"\n                    name=\"apbct__email_id__wp_wpforms\"\n                    aria-label=\"apbct__label_id__wp_wpforms\"\n                    type=\"text\" size=\"30\" maxlength=\"200\" autocomplete=\"off\"\n                    value=\"\"\n                \/><\/form><\/div>  <!-- .wpforms-container -->[\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_empty_space height=&#8221;75px&#8221;][vc_single_image image=&#8221;73696&#8243; img_size=&#8221;851x315px&#8221; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<blockquote>\n<p>En <strong>MAKEI SOLUCIONES<\/strong> valoramos profundamente la voz de nuestros clientes, por eso hemos creado la secci\u00f3n de Peticiones, Quejas y Reclamos (PQR) como un canal directo para escucharte con atenci\u00f3n, respeto y compromiso. Si tienes algo que decirnos, estamos aqu\u00ed para ayudarte y buscar soluciones efectivas. Tu experiencia es muy importante para nosotros, y cada mensaje que recibimos es una oportunidad para mejorar y reforzar la confianza que depositas en nosotros. Puedes contar con un equipo dispuesto a responderte con seriedad, empat\u00eda y prontitud.<\/p>\n<\/blockquote>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/2&#8243;][vc_empty_space height=&#8221;61px&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"nf_dc_page":"","om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-72448","page","type-page","status-publish"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Atenci\u00f3n PQRS - MAKEI<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/makeisoluciones.com\/staging\/5768\/atencion-pqrs\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Atenci\u00f3n PQRS - 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